No patient turned away
We serve regardless of ability to pay
Complex Illness Care Services from Transitions LifeCare
Expert support for serious, life-changing illness
When facing a complex illness, having the right care team matters. We provide personalized support focused on comfort, coordination, and quality of life for both patients and families.
At A Glance
45+
years serving compassionate care
10
North Carolina counties served
24/7
Support always available
NC #1
Largest palliative care provider in NC
Care at Any Stage
Support alongside ongoing treatment
Interdisciplinary Care Team
Coordinated support from a team of specialists
Expert Symptom Management
Relief for pain, stress, and symptoms
What to Know About Complex Illness Care
Extra Support for Patients Facing Serious Health Challenges
Understanding Complex Illness Care
Transitions Complex Illness Care provides an added layer of support for patients and families navigating advanced, chronic, or life-limiting illness. Our team works alongside your current doctors and specialists to help manage symptoms, clarify goals of care, coordinate resources, and support quality of life at any stage of illness.
Care may be provided at home, in assisted living or skilled nursing facilities, or in hospital settings, depending on each patient’s needs. Transitions LifeCare’s palliative care page notes that its consultative services support symptom management, goals of care, end-of-life planning, and access to community resources while collaborating with the patient’s primary medical team.
Care That Works With Your Current Medical Team
Complex Illness Care is designed for patients who need additional support while continuing to see their primary care provider, specialists, or other members of their healthcare team. Patients may continue treatment and other services while receiving care from Transitions LifeCare.
Our team can help with:
- Managing pain and other symptoms
- Navigating complex medical decisions
- Understanding care options
- Discussing goals, wishes, and priorities
- Coordinating with multiple providers
- Connecting families with community resources
- Supporting emotional, social, and spiritual needs
Coordinated Support From Experienced Specialists
Patients are supported by a team that may include physicians, advanced practice providers, social workers, spiritual care counselors, and nurse navigators. Visits are based on each patient’s needs and care plan.
Your team works together to help you feel more comfortable, supported, and confident as you navigate serious illness.
View the Care Team
Guidance for Patients & Families Managing Advanced Illness
Who May Benefit from Complex Illness Care?
Complex Illness Care may be helpful for patients who are living with a serious or advanced illness and would benefit from extra support managing their care.
This may include patients who are:
- Diagnosed with an advanced or life-limiting illness
- Experiencing pain, shortness of breath, anxiety, appetite changes, or other symptoms
- Receiving curative treatment or ongoing therapies
- Seeing multiple doctors or specialists
- Looking for help understanding care choices
- Hoping to stay as comfortable and active as possible
- Seeking support for themselves and their family
Providing expert care for you or your loved one
Complex Illness Care Team
Our interdisciplinary team works together to support the medical, emotional, spiritual, and practical needs of patients and families.
Getting Started
From first call to compassionate care
We’ve made the path to care as clear and supportive as possible. Our team can help you understand your options, answer questions, and determine the right next step for your situation.
Call us today or speak to your doctor
Call 919.828.0890 any time, or ask your physician to refer you. You can also reach us online.
We listen to your needs
Our team takes time to understand your illness, symptoms, goals, and current care plan.
We coordinate with your providers
We work alongside your doctors and specialists to support comfort, communication, and continuity of care.
Your care plan takes shape
Your team helps guide next steps based on your needs, wishes, and what matters most to you.
Complex Illness Care: Frequently Asked Questions
Answers to what families ask most
Who is a candidate for complex illness care?
Complex Illness Care may be appropriate for patients with advanced, chronic, or life-limiting illness who need additional support managing symptoms, care decisions, and quality of life.
Can I continue seeing my current doctors?
Yes. Complex Illness Care works alongside your existing medical team. Patients may continue seeing their providers and receiving treatment while receiving this added layer of support.
Is this the same as hospice care?
No. Hospice care is generally for patients who are no longer seeking curative treatment and are focused on comfort near the end of life. Complex Illness Care can begin earlier and may be provided alongside ongoing treatment.
What symptoms can Complex Illness Care help manage?
The team can help with symptoms related to serious illness, including pain, shortness of breath, anxiety, depression, appetite loss, and other concerns.
How often will the team visit?
Visits are based on each patient’s individual needs, symptoms, and care goals.
Transitions LifeCare Stories
Families who’ve been there
In their own words
Our team is always available
Ready to talk?
We're here right now.
Whether you have questions, want to understand your options, or need care to start as soon as possible — our team is available 24 hours a day, 7 days a week, including all holidays. There’s no wrong question and no pressure.
You might also want to explore
Paliative Care
Palliative Care
Expert support alongside ongoing treatment — at any stage
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